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FAQ

Caring for your art print or artwork involves several steps to ensure its preservation and longevity. Here are some key tips:

Handling

1-Clean Hands: Always handle art prints with clean, dry hands or wear cotton gloves to avoid transferring oils and dirt.

2-Support: Use both hands to support the artwork, avoiding direct pressure on the surface to prevent creasing or damage.

Displaying

1-Framing: Use acid-free mats and backing to prevent deterioration. UV-protective glass or acrylic can shield the artwork from harmful light.

2-Location: Hang artwork away from direct sunlight, moisture, and temperature fluctuations. Avoid places like kitchens and bathrooms.

3-Mounting: Ensure the artwork is mounted securely but not too tightly, allowing for slight expansion and contraction due to humidity changes.

Cleaning

1-Dusting: Gently dust the frame and glass with a soft, dry cloth. Avoid using cleaning products directly on the artwork.

2-Inspection: Regularly check for signs of mold, insects, or any other damage.

Storing

1-Flat Storage: Store unframed prints flat, in acid-free folders or boxes, away from light and moisture.

2-Climate Control: Maintain a stable, cool, and dry environment. Aim for a temperature around 70°F (21°C) and a relative humidity of 50%.

3-Avoid Rolling: If you must roll a print, do so loosely and store it in a sturdy tube with acid-free paper to prevent creases.

Additional Tips

1-Professional Help: For valuable or damaged pieces, consult a professional conservator.

2-Documentation: Keep records of your artworks, including photographs, purchase information, and condition reports for insurance purposes.

By following these guidelines, you can help ensure your art prints and artwork remain in excellent condition for years to come.

You can find out on the information page of each artwork if the original is available. If there is no information about the availability of the original artwork, you can contact us to get in touch with the artist directly to check the availability of a specific piece.

We will be very happy if you are completely satisfied with your purchase, but we understand that you may need to return the artwork for any reason, and that is your right. You can return the artwork or art print within two weeks of its arrival, and you will receive a refund to your account within two weeks of us receiving the product.

As soon as you inform us and provide a photograph of the damage, we will take appropriate action. For a damaged art print, we will send you a new one. For damaged original artwork, we will arrange for its return and refund your money.

You can use the information on our contact page to reach us. You may write an email or make a phone call. Additionally, you can contact us through WhatsApp and Telegram.

Certainly, it is possible. The feasibility depends on how large you want the print to be and whether it is technically feasible to maintain the high quality of the image during printing.

Of course. The discount amount depends on the quantity of your order and ranges from 10 to 20 percent of the prices.

As this is a modest artist’s gallery, we have limited space and resources to provide frames for art prints. However, we can offer advice on suitable framing options for your art print. For original artworks, we may offer them in a frame if you desire.
Immediately after placing your order, please send us an email if you wish to have the artwork framed by us. We will provide a quote based on a suitable frame, including heavy-duty packaging and mailing costs. We will proceed with completing your order once you agree to our offer.